... When buying new construction many buyers believe it’s a good idea to not have a real estate agent and to use the builder representative. The thought process behind this real estate myth is that it can save them money which is absolutely false.
What a buyer is doing by working with the builders representative is working with someone who is not representing them but instead is representing the builder. The builders representative is working in the best interest of the builder, not a buyer. Having representation is critical whether buying new construction or an existing home.
It’s important that when hiring a real estate agent to represent you in the purchase of a new construction home that you know ask the right questions. Having an experienced buyers agent is important when buying an existing home but having a real estate agent who has experience with new construction is critical. ...
Source - Rochester Real Estate Blog